The EU GDPR is designed to help all of us have more control over our personal data, and how is it used.
Data subjects, being all visitors and users of any website who are members of the European Union, and therefore who submit personal data. Shepley Heating and Plumbing is the data processor and data controller of this site. You can find out more about this law here.
Effective from 25th May, 2018
Shepley Heating and Plumbing is the company who collects any personal data submitted through https://www.shepleyheating.co.uk
We may update this policy periodically, please check this page to ensure that you are in agreement with any changes.
If you opted-in to our mailing list, you may receive occasional emails on important updates or service information. You have the right to opt-out or and have any personal details removed at any time, please email
Information is saved until the enquiry is dealt with, and then archived with the project or on cloud based systems if you are an ongoing client. We also retain your contact details and information in the emails you have sent, but you can request to have your personal details deleted at any time.
We will not sell, distribute, or lease your personal information to third parties unless we have your express permission, or are required by law to do so. We may use your personal information to send you relevant information about services we offer, or information you need as part of the services we offer.
In our continued commitment to ensuring that your information is secure and to prevent unauthorised access or disclosure, we have suitable physical, electronic and managerial procedures in place to safeguard and secure the information we collect online.
You may choose to restrict the collection or use of your personal information in the following ways:
User-level and event-level data associated with Google Analytics cookies is retained for 14 months and then automatically deleted.
I have implemented IP Anonymization, simply put, the last three digits of your IP address are set to zeros in memory shortly after being sent to the Analytics Collection Network. The full IP address is never retained, or written to disk.